Summary :

make sure OneDrive is running on your PC

If you cannot open up your files in OneDrive and receive the "Brand sure OneDrive is running on your PC, then try again" fault message, you might exist interested in this article. Hither, MiniTool Partition Wizard puts together some feasible solutions that you can try to ready the trouble.

Quick Navigation :

  • Fix i: Restart OneDrive
  • Fix 2: Disable the Files On-Need Feature
  • Fix 3: Relink the PC and Restore OneDrive Binder to the Default Location
  • Set four: Reset or Reinstall OneDrive
  • Fix five: Remove Conflicting Software
  • User Comments

Microsoft OneDrive, previously known equally SkyDrive, is a file hosting service and synchronization service which helps yous keep your photos and files backed upward, protected, synced, and attainable on all your devices. It is a useful tool for near users.

Unfortunately, some Windows users reported that they've failed to open files in OneDrive and only received a notification window, reading:

Tin't open this file

Make sure OneDrive is running on your PC, so try again.

make sure OneDrive is running on your PC

If y'all are facing the same problem, don't worry, as in that location are some solutions. Y'all don't need to try them all. Just work your manner down the list until you set up the upshot effectively. Now, let'south start our troubleshooting.

Related article: nine Methods to Help You Set OneDrive Sync Issues on Windows 10

Fix ane: Restart OneDrive

If yous run across certain problems while using OneDrive, the first thing is restarting your OneDrive. A simple restart can re-configure the app settings and prepare the potential bugs, which may help you resolve the "brand certain OneDrive is running on your PC, then try again" consequence.

Note: You need to make certain the OneDrive sync is not paused and you've logged in OneDrive with your Microsoft account.

You merely need to correct-click the OneDrive icon on the Taskbar, choose Close OneDrive, and ostend the operation. Then, printing Windows + Due south, input onedrive, and click the search result to open information technology.

close OneDrive

Fix two: Disable the Files On-Demand Feature

Likewise, some afflicted users have resolved the problem by disabling the Files On-Demand feature for OneDrive. So, you can also have a try.

Step ane: Click the OneDrive icon on the Taskbar.

Step 2: Click Help & Settings and cull Settings.

Step 3: Under the Settings button, uncheck the Salvage space and download files as you use them option to disable the File On-Demand feature. Click OK to salve changes.

disable Files On-Demand feature

If you have moved the OneDrive folder to another location, you might also receive the "make sure OneDrive is running on your PC" fault message. To prepare the problem in this instance, you can relink the PC and change its folder to the default location.

Here'southward a simple guide for you:

Stride i: Open OneDrive settings and switch to the Account tab.

Step 2: Click Unlink this PC and hit Unlink account in the pop-upwardly window to confirm the operation.

Unlink this PC

Footstep 3: Restart your computer and re-launch your OneDrive. Later on signing in with your Microsoft accounts, yous will go the following window. Under Your OneDrive folder is here, check if the path is the default location: \Users\%Username%\. If not, click Change location to revert information technology to the default.

change location

After setting up your OneDrive with the on-screen instructions, you tin can bank check if the "make sure OneDrive is running" issue has been resolved. If non, delight motility on to the next solution.

Gear up 4: Reset or Reinstall OneDrive

If there are some problems with the OneDrive folder or installation contents, yous might also encounter the annoying trouble while opening your OneDrive files. To set up it, you lot can choose to reset or reinstall your OneDrive.

Note: Before you resetting or reinstalling the software, you had better dorsum up important data in information technology in advance.

To reset OneDrive, you need to:

  • Press Windows + R to invoke the Run
  • Input %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the empty box and press Enter.
  • The OneDrive icon will disappear and then reappear. If the icon doesn't appear again, you demand to open up Run, enter %localappdata%\Microsoft\OneDrive\onedrive.exe, and click OK.

To reinstall OneDrive, you need to:

  • Press Windows + I to open Settings.
  • Go to Apps > Apps & features.
  • In the right pane, cull Microsoft OneDrive, click Uninstall, and confirm the operation.
  • Restart your computer. Go to the official website to download the latest version of OneDrive and install it.

Fix five: Remove Conflicting Software

If all the above methods fail to fix the mentioned OneDrive issue for you, possibly certain installed software is alien with your OneDrive. You tin can disable the recently installed applications to test it. Alternatively, you tin can likewise clean boot your computer to figure out the problematic software easily so go along information technology disabled or remove it.